We have learned of another scam that we’d like to make you aware of. Business owners are getting calls from someone claiming to be with ComEd. You are told your ComEd account is past due and you are scheduled to be disconnected the same day if you don’t pay the amount due immediately. They give you another number to call to make payment arrangements. Some customers report being told that the only way to avoid service interruption is to wire cash. ComEd does not operate this way, they send delinquent notices first.
If you encounter a call of this nature, please call ComEd at a number listed on your electric bill (800 334-6331), not the number the caller supplies you. Ask ComEd to verify your current account status and balance due. They will be able to tell you if you are scheduled for service interruption or are current on your account(s).
ComEd is aware of these scams and has been investigating them. However, these calls often originate outside the United States. They have reported this to numerous law enforcement agencies and the Illinois Attorney General’s office. ComEd stated that the best way to stop these practices is through education, which is why we are sending these out to our customers.
Please use extreme caution when receiving calls or visits regarding your utilities. When in doubt, don’t give out any account information. You can always call the number listed on your utility bill to verify the caller or visitor or give us a call at Rock River Energy Services at 815-732-4603 to follow up on these for you.
Rock River Energy Customers
(Rock River Energy negotiates our contracts for the Village)
Recently some of our customers have been receiving a rash of calls from a company called Realgy. They state that they are from ComEd and want to review your bills.
They claim they can save 20% on the energy portion and that they can save on the Delivery charges also.
Customers can be subjected to a termination fee from the present supplier for switching before the end of the contract.
The rate is still unknown until you receive a bill.
The discounted monthly delivery charge is in addition to their energy charge, there is no ComEd delivery charge discount.
Realgy is not the only supplier using misleading tactics. Some call, some come to your door. While not all of them are dishonest there is a high prevalence of misleading tactics, so we need to caution you to beware. If have received or you get any similar calls or visits, PLEASE DO NOT GIVE THEM ANY ELECTRIC OR GAS ACCOUNT INFORMATION and feel free to call Rock River Energy Services at 815-732-4603 to discuss. If you end up getting a ComEd switch letter, call us immediately.
We're hoping to use this site as a means of communicating with our existing and future residents.
For existing residents, you'll be able to find information about events happening in the community, for example, when hydrants are being flushed or when leaves are being picked up. You'll be able to see what projects your board is working on and be able to provide feedback.
For potential future residents, we hope to give you a feeling of what it is like to live in our beloved village. We have some of the friendliest people around and a great school to help your children get their education started off right.
Well, go ahead and start clicking around. We hope you'll find something you like and that you'll be back soon.