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 Notice

Pearl City Residents: By now all residents should have received a letter regarding the Electrical Aggregation Program. The Village contract is due to expire in February and our new contract will be through Eligo Energy.

If you wish to stay with the village aggregation program you 
will not need to do anything with the letter.  Your enrollment will be automatic.  If you wish to go back to Com-Ed or another supplier you will need to return the opt-out form that was included in the letter.

If you have any questions regarding the program please feel free to call Rock River Energy. They are there to answer questions and give help as needed.

Phone:  815-732-4603



Please use extreme caution when receiving calls or visits regarding your utilities. When in doubt, don’t give out any account information. You can always call the number listed on your utility bill to verify the caller or visitor or give us a call at Rock River Energy Services at 815-732-4603 to follow up on these for you.

 



We're hoping to use this site as a means of communicating with our existing and future residents. 


For existing residents, you'll be able to find information about events happening in the community, for example, when hydrants are being flushed or when leaves are being picked up.  You'll be able to see what projects your board is working on and be able to provide feedback. 

For potential future residents, we hope to give you a feeling of what it is like to live in our beloved village.  We have some of the friendliest people around and a great school to help your children get their education started off right.

Well, go ahead and start clicking around.  We hope you'll find something you like and that you'll be back soon.

Don't Get Scammed

ComEd has seen an increase in reports of individuals calling ComEd customers and falsely claiming their electric service will be disconnected unless payment is made. These impersonators instruct customers to buy a prepaid credit card and call back to a different phone number with the personal identification number (PIN) or other personal information. They also use a tactic called “spoofing” to manipulate the Caller ID displayed phone number so that it appears as a ComEd number.

Remember

ComEd representatives will never call you to ask you for cash or request that you purchase a prepaid credit card to make a payment on your bill. If you have concerns about the status of your account, call ComEd’s Customer Service line at 1-800-334-7661 (1-800-EDISON1).

If you believe you have been the target of a phone scam, ComEd urges you to contact the Illinois Attorney General’s office at 1-800-386-5438 (TTY1-800-964-3013), or visit the Illinois Attorney General's website and click on the “Protecting Consumers” link.

  

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